Is Your Site Safe And Secure?
Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
When can I receive my items?
Order processing time is usually 1-4 business days.This involves the securing of stocks, in some cases, and the checking of Product Quality.You can check the shipping time in your country through the shipping policy. If your order is not delivered within the expected delivery time, please contact us: email: support@sayuhome.com.
Can I Track My Products In The Mail?
Absolutely! We’ll always send a tracking number via email within 24 hours of your order. With this number you can track your order at www.17track.net. You can also send us a quick message and we’ll be happy to track it for you.
What payment methods do your accept?
For the time being, the website only accepts paypal payment.We are contacting the bank to open other payment methods.After the opening, the payment icon will be added on the website.
I selected the wrong product by mistake. Can you replace my product?
Please contact us within 24 hours after finding the error. If we find a problem before the project is put into production, we can make changes. If it has been shipped, wait for you to receive the goods, and then proceed with the return and exchange process. Return policy
Can I change or cancel my order?
You can change or cancel your order within 24 hours of ordering. after that, it will be dependent on whether we shipped the product already or not.
How do I order?
When you find the product you would like to buy – simply press “Add to cart” and then “Check out”. from there you will only have to enter the shipping information that is required and pay through PayPal.
Do You Ship On Weekends Or Bank Holidays?
All orders will be shipped from Monday to Friday, if you have any special requirement, please feel free to contact us, we’ll try our best.
We recommend that you place your order early enough to get your products in time.
Is my payment secured?
Yes. 100% secured. we ensure your safety and peace of mind.
Email:Â support@sayuhome.com
Phone: 00171-1520452
Address:Bonner Ring 29,MĂĽlheim,North Rhine-Westphalia,12564,Germany
Operating Hours:Monday-Friday, 9 a.m. to 6 p.m. US Eastern Time